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Military Transition University Policy
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Effective date:Ā 1 May 2025
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1. Overview
Military Transition University (āMTU,ā āwe,ā āus,ā or āourā) is committed to protecting the integrity of our programs, our community, and your experience. This policy outlines the expectations, rights, and responsibilities for all users who engage with our content, platform, coaching programs, mobile app, and associated services.
By accessing or using our services, you agree to be bound by the terms of this policy.
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2. Refund & Payment Policy
Ā Coaching Programs (6F$, MTU Lifetime, 6FTL)Ā
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All coaching and consulting program sales are final once access is granted or a coaching call is scheduled.
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Payment plans are contractual commitments and must be fulfilled even if the client chooses not to continue participating.
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Refunds are not issued for partial usage, inactivity, or personal scheduling conflicts.
Digital Products / CoursesĀ
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Downloads, eBooks, digital trainings, and Passion.io courses are non-refundable due to instant access.
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If technical issues prevent access, please contact us within 7 days for support.
Live Events / RetreatsĀ Ā
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Deposits are non-refundable but may be transferred to a future retreat if notice is given at least 30 days prior to the event.Ā
3. User Conduct & Platform Expectations
By engaging with MTUās platforms (app, Kajabi site, coaching calls, or community spaces), you agree to:
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Participate with respect and integrity
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Maintain confidentiality of other membersā information
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Not duplicate, resell, or distribute MTU content without permission
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Avoid harassment, hate speech, or disruptive behavior in coaching spaces
Violations of this policy may result in removal from programs with no refund.
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4. Intellectual Property
All MTU contentāincluding but not limited to:
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Coaching frameworks (6-Figure $oldierā¢, B.A.S.I.C. Business Trainingā¢)
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Slide decks, guides, videos, and worksheets
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Mobile app content and branding
ā¦is the exclusive property of Ritchie Thomas and Military Transition University. Unauthorized reproduction or distribution is strictly prohibited.
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5. Program Access & Technology
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App Access: Content inside the MTU app (Passion.io) may be updated or removed periodically.
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Course Access: Lifetime access means access to current and future course materials as long as the MTU platform is active and hosted.
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Tech Support: Users must have a stable internet connection and a compatible device. Tech support is provided via email.
6. Termination Clause
MTU reserves the right to terminate access to any service or program for violation of this policy or abuse of platform resources. Refunds will not be issued in such cases.
7. Policy Updates
We may update this policy from time to time. Any changes will be reflected with an updated āEffective Dateā at the top of this page. Continued use of our services implies acceptance of these changes.
Contact Us
If you have any questions, concerns, or requests related to this policy, please contact us:
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š§ Email:Ā [email protected]
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š Website: https://www.militarytransitionuniversity.com/contact
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š Phone: (Insert business number if available)
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š¬ Mailing Address: MTU Headquarters, 1266 West Paces Ferry Rd., PMB 146, Atlanta, Ga 30327Ā